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Firebrand
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Privacy Policy
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Information Collection
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We collect client and prospect information, including phone numbers, through various channels such as:
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Meta Ads (e.g., lead forms or landing pages)
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Direct inquiries through our website or contact forms
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Third-party platforms where you may interact with our services
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Manual outreach (e.g., networking events, referrals)
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The primary purpose of collecting this information is to facilitate communication, deliver services, and provide relevant updates. We do not use your data for resale or unauthorized marketing purposes.
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What Information We Collect:
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Phone Number (collected through lead forms, ads, or direct communication)
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Name
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Email Address (if provided)
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Company Name (if applicable)
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Additional Information voluntarily submitted by the user, such as preferences, service requests, or other notes.
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Data Security
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We prioritize the security of your personal information. All client data, including phone numbers, is stored in a secure, encrypted workspace that is protected from unauthorized access. We use industry-standard security measures to safeguard data collected from our clients and prospects.
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We do not store any payment details. All payments are processed securely through Stripe, a PCI-compliant payment processor.
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How We Use Your Information
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Your phone number and other details may be used for purposes such as:
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Responding to inquiries and service requests
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Sending service updates or notifications related to our services
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Providing support and follow-ups regarding your engagement with us
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Sending transactional messages, such as confirmations or appointment reminders
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We do not use phone numbers or other personal information for unauthorized marketing. Any marketing communication is sent with prior consent and includes an option to opt out.
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Third-Party Sharing
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We do not sell, share, or distribute your information to third parties without your explicit consent. However, we may share limited data with third-party service providers (e.g., Meta, Stripe, or communication platforms) strictly for business operations. These providers are required to maintain confidentiality and comply with data protection laws.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services. -
Data Retention and Deletion
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We retain client data, including phone numbers, only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal or regulatory obligations.
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You have the right to request the removal of your phone number and other contact information from our system. To make a deletion request, please email "amit@firebrand-media.org".We will verify the request and securely delete your data within a reasonable timeframe.
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