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Firebrand

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Privacy Policy

  • Information Collection

  • We collect client and prospect information, including phone numbers, through various channels such as:

  • Meta Ads (e.g., lead forms or landing pages)

  • Direct inquiries through our website or contact forms

  • Third-party platforms where you may interact with our services

  • Manual outreach (e.g., networking events, referrals)

  • The primary purpose of collecting this information is to facilitate communication, deliver services, and provide relevant updates. We do not use your data for resale or unauthorized marketing purposes.

  • What Information We Collect:

  • Phone Number (collected through lead forms, ads, or direct communication)

  • Name

  • Email Address (if provided)

  • Company Name (if applicable)

  • Additional Information voluntarily submitted by the user, such as preferences, service requests, or other notes.

  • Data Security

  • We prioritize the security of your personal information. All client data, including phone numbers, is stored in a secure, encrypted workspace that is protected from unauthorized access. We use industry-standard security measures to safeguard data collected from our clients and prospects.

  • We do not store any payment details. All payments are processed securely through Stripe, a PCI-compliant payment processor.

  • How We Use Your Information

  • Your phone number and other details may be used for purposes such as:

  • Responding to inquiries and service requests

  • Sending service updates or notifications related to our services

  • Providing support and follow-ups regarding your engagement with us

  • Sending transactional messages, such as confirmations or appointment reminders

  • We do not use phone numbers or other personal information for unauthorized marketing. Any marketing communication is sent with prior consent and includes an option to opt out.

  • Third-Party Sharing

  • We do not sell, share, or distribute your information to third parties without your explicit consent. However, we may share limited data with third-party service providers (e.g., Meta, Stripe, or communication platforms) strictly for business operations. These providers are required to maintain confidentiality and comply with data protection laws.

  • Data Retention and Deletion

  • We retain client data, including phone numbers, only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal or regulatory obligations.

  • You have the right to request the removal of your phone number and other contact information from our system. To make a deletion request, please email "amit@firebrand-media.org".We will verify the request and securely delete your data within a reasonable timeframe.

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