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Firebrand
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Privacy Policy
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Information Collection
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We collect client and prospect information, including phone numbers, through various channels such as:
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Meta Ads (e.g., lead forms or landing pages)
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Direct inquiries through our website or contact forms
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Third-party platforms where you may interact with our services
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Manual outreach (e.g., networking events, referrals)
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The primary purpose of collecting this information is to facilitate communication, deliver services, and provide relevant updates. We do not use your data for resale or unauthorized marketing purposes.
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What Information We Collect:
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Phone Number (collected through lead forms, ads, or direct communication)
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Name
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Email Address (if provided)
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Company Name (if applicable)
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Additional Information voluntarily submitted by the user, such as preferences, service requests, or other notes.
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Data Security
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We prioritize the security of your personal information. All client data, including phone numbers, is stored in a secure, encrypted workspace that is protected from unauthorized access. We use industry-standard security measures to safeguard data collected from our clients and prospects.
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We do not store any payment details. All payments are processed securely through Stripe, a PCI-compliant payment processor.
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How We Use Your Information
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Your phone number and other details may be used for purposes such as:
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Responding to inquiries and service requests
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Sending service updates or notifications related to our services
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Providing support and follow-ups regarding your engagement with us
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Sending transactional messages, such as confirmations or appointment reminders
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We do not use phone numbers or other personal information for unauthorized marketing. Any marketing communication is sent with prior consent and includes an option to opt out.
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Third-Party Sharing
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We do not sell, share, or distribute your information to third parties without your explicit consent. However, we may share limited data with third-party service providers (e.g., Meta, Stripe, or communication platforms) strictly for business operations. These providers are required to maintain confidentiality and comply with data protection laws.
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Data Retention and Deletion
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We retain client data, including phone numbers, only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal or regulatory obligations.
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You have the right to request the removal of your phone number and other contact information from our system. To make a deletion request, please email "amit@firebrand-media.org".We will verify the request and securely delete your data within a reasonable timeframe.
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